Who we are
This Privacy Policy explains how Untapped Apparel (“we”, “us”, “our”) collects, uses and protects your personal information when you visit or shop at magicthegathering.co.za. We are a South African online store selling Magic: The Gathering-inspired apparel and accessories, and we are committed to protecting your privacy in line with the Protection of Personal Information Act (POPIA).
Our website address is: https://magicthegathering.co.za. If you have any questions about this policy, contact us at info@untappedapparel.co.za.
What personal information we collect
When you browse our site, create an account, place an order, or contact us, we may collect: your name, email address, delivery and billing address, phone number, and order history. We do not store your full card details, payments are processed securely by our payment provider, Yoco.
We also automatically collect some technical information, such as your IP address, browser type, and pages visited, using cookies and similar technologies, to help the site function and to understand how it is used.
How we use your information
We use your personal information to: process and deliver your orders; communicate with you about your orders; respond to enquiries sent through our contact form; send you marketing communications where you have opted in (you can unsubscribe at any time); and improve our website and product range.
Sharing your information
We share your information only where necessary to run our store, including with: our payment processor (Yoco), for secure payment processing; our courier partner, to deliver your order; and email or marketing service providers, where you have opted in to marketing. We do not sell your personal information to third parties.
Cookies
Like most websites, we use cookies to keep you logged in, remember items in your cart and wishlist, and gather analytics about how the site is used. You can disable cookies in your browser settings, though some parts of the site (such as the cart and checkout) may not work correctly without them.
How long we keep your data
We keep order information for as long as necessary for accounting, tax and legal purposes. If you create an account, we retain your account information until you ask us to delete it.
Your rights
Under POPIA, you have the right to request access to, correction of, or deletion of the personal information we hold about you, and to object to or restrict certain processing. To exercise any of these rights, email us at info@untappedapparel.co.za.
Security
We take reasonable technical and organisational measures to protect your personal information, including using a secure (HTTPS) connection and a PCI-compliant payment processor for all transactions.
Changes to this policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page.
Contact us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at info@untappedapparel.co.za.